18 temp workers, however, have been offered full-time positions — up from six originally, after negotiations with AEGIS-CWA, a union representing Sega workers.
The boost to full-time status is an improvement for those temp workers, who typically work at least 40 hours a week with very few benefits and no clear path to promotion, according to an ex-Sega employee.
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Union Efforts
“Through our union efforts, we’ve been able to more than double the number of saved jobs, and to offer severance to our temp workers,” tweeted AEGIS-CWA on January 30, 2024.
The organization added, “This, however, does not take away from the fact that many of our coworkers are being laid off in a decision we believe will have a negative impact on the working conditions of those who remain with the company, and in the quality of our future games.”
Sega of America is now expected to rely on a mix of existing in-house talent from other offices, supplemented by outsourcing certain work.
The ex-Sega employee told Slator that increasing the distance between the localization and QA departments by outsourcing one or both departments could result in longer debugging processes and more complex communications — with the potential for misunderstandings and errors.
“The loc department at Sega is staffed by members who have been there 10+ years, and worked on dozens of games in the same franchise,” they added. “Outsourcing some or all of them will jeopardize the consistency of SEGA’s localization.”