In 2015 work began on a profound reorganization that saw the company create nine different business groups, each led by a General Manager. In 2016, Cowan led the delisting of Lionbridge from Nasdaq and its sale to private equity firm H.I.G.
“I’m certainly not going to the south of France or Mallorca” — Rory Cowan
Cowan said he will now focus on managing the transition and remain involved in the business as Chairman. “I have an office here, of course, so it’s not one of those remote chairmanships,” Cowan said. “There will be things I want to be involved in and there are things I really want to stay away from to give the new team the ability to form their own opinion.” Cowan quipped, “I’m certainly not going to the south of France or Mallorca. But I’m not going to run the dailies here anymore.”
Asked about Lionbridge’s future M&A strategy Cowan said that the first six months since the H.I.G. acquisition have gone very well and that now “of course they want to put their money to work.”
Cowan continued: “We are looking at a lot of companies. The phones are ringing right now. Because what we are seeing is that a lot of firms on one side are excited about the next leg of growth but they are sort of frightened by the technology changes and the capricious nature of some of the larger buyers here in the industry.”
“When you hire someone from within that means that everyone else has to move up a notch” — Rory Cowan
Asked about what influenced the decision to hire the new CEO from outside the industry and the company and not to promote from within, Cowan said “when you get to a company of our size there is the process of running the corporation and then there’s the process of running the business. And we have in Marc Osofsky and Rich Tobin excellent people who are running the business. And now we needed someone to run the corporation, particularly if there is an acquisition strategy going on.”
He continued, “when you hire someone from within that means that everyone else has to move up a notch and I didn’t feel that the SBU model was hardened enough yet to make that amount of change all at once.”